Workarounds
From IT frameworks
(Redirected from Workaround)
A Workaround is a temporary solution to an Incident or a Problem intended to restore Value to the Customer as quickly as possible. Workarounds are used in instances where a full resolution to the underlying problem is not yet available, with the purpose of reducing or removing the impact on the Service. They are recorded in the Known Error Database connected to the Incident or Problem for easy access.
