IP1 Planning Quality

From IT frameworks

Planning Quality is the first sub-process of the PRINCE2 process Initiating a Project

Contents 1 Purpose 2 Trigger 3 Product 4 Critical success factors (CSF) 5 Key performance indicators (KPI) 6 Roles 7 Activities 8 Definitions 9 Putting into use 9.1 Best practice 9.2 Challenges and solutions 10 References and resources

Purpose

The purpose of this sub-process is to ensure that the customer's quality expectations and Acceptance Criteria are stated and agreed upon at the beginning of the project. This will help the project to conform to the customers actual requests.

Trigger

This sub-process follows after Starting Up a Project, and is triggered by DP1 Authorising Initiation

Inputs to the process are:

• Project Brief
• Quality Standards
• Project Approach
• Project management team structure and job descriptions

Product

Completing IP1 will generate the following outputs:

• Project Quality Plan
• Quality Log

Critical success factors (CSF)

• Defined standards to be used
• Defined quality management system to be used
• Established, measurable and prioritised means of success

Key performance indicators (KPI)

Roles

• Owner: Project Manager
• Manager: Project Manager
• Others: Quality Assurance

Activities

Meet with the customer, suppliers and others as appropriate to gather the necessary information

Definitions

• Project Brief
• Project Approach
• Quality Log
• Acceptance Criteria

Putting into use

Best practice

Challenges and solutions

• Avoid double work by referring to already established and documented standards, documents, logs and functions rather than describing them anew

References and resources

• Managing Successful Projects with PRINCE2